Terms & Conditions 

Last updated: 2021 Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://traveldata.page website (the “Service”) operated by Travel Data (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Accounts and Subscriptions

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You agree to our Suspension Policy: Service is prepaid for the upcoming 30 day cycle. Users who fail to pay their accounts in full at time of invoicing, or whose payment method declines during a payment cycle, will have their access to the cellular network disabled immediately. To regain access to the cellular network, customer must make immediate payment, plus any activation for surcharge/fees in full. Outstanding balances must be paid in full prior to account re-activation. Accounts not paid or renewed within 24 hours will be cancelled. Cancelled accounts due to non-payment will need to start a new subscription, and be subject to the full activation fee.

Subscription Monthly Rate Changes

You agree to our Subscription Rate Change Policy: Monthly Subscription Rates are billed in 30 day increments. Rates are subject to change at any time, for any reason. At least one billing cycle of advanced notice will be provided for any change.

Refunds, Returns, Exchanges, and Warranty

Bring Your Own Device: Travel Data will offer customers who bring their own device, and have ordered a data plan from us a pro-rated refund only, less activation, transaction fee of 4%, and a $10 surcharge. All Other Data Plans and Devices: Returns accepted at any time, for any reason with an approved RMA. You must contact us prior to returning any item. Any returned item will be subject to a restocking fee. Returns must be sent via priority mail, tracked and insured for $50 at customer expense. If product is not in satisfactory sale-able condition upon return, Travel Data reserves its right to deny refund, or issue partial refund. A pro-rated refund of monthly service charges will also be offered, less activation, transaction fee of 4%. All Purchases: Shipping, Activation, and Transaction fees of 4% are non-refundable. Refund calculations are based on the sub-total of your itemized invoice as seen on your ‘Order Complete’ email. Warranty Information: See this page for all warranty information https://traveldata.tawk.help/category/warranty
Term Refund Options Fees
Within 3 days of date of delivery Equipment: Full Refund; Data Plan: Full Refund; Shipping: No Refund None
After 3rd day of date of delivery Equipment: Restocking Fee; Data Plan: Prorated; Shipping: No Refund 4% Processing, 20% Restocking
Anytime After 30 days of date of delivery Equipment: Restocking Fee; Data Plan: Prorated current cycle only; Shipping: No Refund 4% Processing, 40% Restocking
 

Shipping

You agree to our Shipping Policy: Free Shipping Options do not include insurance, and will not be replaced if lost or damaged by the carrier. Travel Data is not responsible for import fees or tariffs. If you wish to insure your purchase, you must select Priority Mail option at checkout. Shipping fees are non-refundable. Return shipping is at customer expense.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Travel Data and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Travel Data. Travel Data has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Travel Data shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Coverage

By purchasing a monthly recurring subscription product with Travel Data, you agree that your location(s) have sufficient cellular coverage as noted on our coverage map: https://traveldata.page/#coverage . Non-covered areas will not be serviced, and it is the sole responsibility of the customer to verify sufficient coverage. If you have any questions about these Terms, please contact us.

Service Provider TOU: